Excellence in Healthcare Transformation
Streamlining operations and information technology to improve quality of care, patient experience, and cost management
Streamlining operations and information technology to improve quality of care, patient experience, and cost management
Digital Health Advisors (DHA) is a management consulting firm specializing in healthcare transformation. We support providers, payors, medical devices, life sciences, and healthcare IT. We help our clients achieve growth through programs that bring change to an organization, processes, and technology. Our services include program management, change management, and governance to support initiatives for business transformation, enterprise technology, process improvement, and M&A.
"Digital transformation is an ongoing process of changing the way you do business. It requires foundational investments in skills, projects, infrastructure, and, often, in cleaning up IT systems. It requires mixing people, machines, and business processes, with all the messiness that entails.
When digital investments don’t quickly pay off, CEOs can feel that the issue they’ve encountered is about not spending enough, rather than the company not knowing what the end state actually looks like.
Instead of ramping up quickly, only to ramp down painfully, it would be much better if companies can make steady progress toward the right end state without making such costly mistakes.”
“Why So Many High-Profile Digital Transformations Fail,” Harvard Business Review, March 2018
At Digital Health Advisors, we specialize in providing customized solutions to help healthcare organizations optimize their business model, with the right team, process, technology, and data ecosystem to realize value. We work with clients to help the master the fundamentals across business transformation elements.
Many healthcare companies aspire to continuously improve care quality, patient experience, and cost management, by using enabling technology effectively.
DHA helps healthcare companies ensure they have the right capabilities to master change fundamentals and achieve successful outcomes.
We partner with clinicians, operations, technology and finance teams to add capabilities to achieve outcomes through programs or interim leadership.
Strategic planning, initiatives roadmap, executive program management office (EPMO) and process improvement initiatives for a long-term care (LTC) insurance company
Electronic Health Records (EHR) & Revenue Cycle Management (RCM) strategy for a nationwide specialty practice network
Innovation program development and implementaiton for a leading national behavioral health non-profit
Key Performance Indicators (KPIs) and other analytics dashboard development for enterprise operations at a large health insurance company
Process mapping and application design for an Enterprise Resource Planning (ERP) implementaiton for a large hospital network
Program management and change management for a user facing workstream as part of global enterprise application implementaiton and partner outsourcing
Research & Development Information Technology (R&D-IT) sourcing strategy and spend for an Revenue Cycle Management (RCM) company
Information Technology (IT) due diligence on Revenue Cycle Management (RCM) and medical device acquisitions
Robotic Process Automation (RPA) Program for purchasing and finance shared services
"Instrumental in the development of a firm-wide program to modernize systems. Organized and led disparate stakeholder groups to consensus around requirements and enhanced processes. Experienced in developing consultative relationships and insights into organizational operations helped lead our firm from insight to action." - Enterprise Program Lead
"Led information technology due diligence and integration, on an accelerated timeline. The findings and recommendations were clear and sensible, and facilitated our process effectively. We closed on our acquisitions and are on track with the integration process. The work and impact exceeded expectations. Highly recommended." - Chief Financial Officer of PE owned company
"Played a key role in reimagining the next decade of donor-supported digital innovation at a leading national behavioral health non-profit.
Launched a project to evaluate digital innovation opportunities. Conducted secondary research, interviewed key stakeholders, and coordinated interactions with senior management. Very conscientious and dedicated." - Activist Investor
"Led finance centralization initiatve, including a business process outsourcing (BPO), to enhance capabilities and improve financial results, without disrupting our culture or technology ecosystem. The business case and recommendations were well informed, leading to the selection of a BPO partner. The work impact exceeded expectations."
- Chief Financial Officer of PE owned company
"A high level of expertise in transformations and merger integration. A great job working with me at transforming businesses. An important part of several success stories, including helping companies achieve world class operating performance, grow market share, and become profitable and monetizable" - Chief Executive Officer of PE owned company
"Led a complex, multi-layered rebranding initiative. Greatly impressed with the ability to balance feedback from a wide range of stakeholders with tight deadlines.
Among the most effective project leaders with whom I've worked — a fact reflected in the quality of the deliverables and the ability to keep a potentially tricky project very much on the rails." - Marketing Lead